Transfer Agency
Capita Group Plc is a leading service provider of transfer agency services to fund management companies.
We undertake transfer agency (TA) for both retail and institutional clients on a multi-jurisdictional basis across the UK, Ireland, Gibraltar, Jersey and Guernsey, utilising our in-house TA system, UTOPIA V.
The full range of distribution channels is supported for our retail clients, encompassing:
- Postal dealing
- Telephony-based dealing
- Full online dealing capabilities
Our central transfer agency operation in Leeds services a broad range of third party clients, for both wrapped and unwrapped products, in line with their branding requirements (phone, print and online).
In 2008 we are also launching a suite of e-commerce solutions that can be tailored to enable online dealing and to allow customer, intermediary and fund manager access to the underlying register.
CFG has significant experience in migrating existing transfer agency books from third party platforms onto CFG’s systems, and in undertaking lift-outs of sizeable scale in-house operations. In the UK, we undertake large TA contracts (approximately 400,000 unit holdings) alongside large Life & Pension contracts, thereby delivering integrated customer management solutions from within Capita Group Plc.
We also harness the wider capabilities of Capita Group Plc in assisting our clients with their distribution strategies, such as through the development of trading platforms and introducing our clients as potential providers of fund management services.